Legal & Privacy Standards
Privacy Policy
How Starbull Limited collects, protects, and handles your personal and financial information.
Data Confidentiality
Our Privacy Commitment
Starbull Limited is dedicated to maintaining the highest level of privacy, transparency, and data protection for all our global traders.
1. Information We Collect
- Personal identification information (Name, Date of Birth, Passport/ID details, Proof of Address) required for Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance.
- Financial details including income, net worth, trading experience, and bank account/wallet details used for transaction processing.
- Technical data such as IP address, device type, browser settings, operating system, and login location logs to maintain secure server connections.
2. How We Use Your Data
- To verify your identity and establish your trading account under international financial standards.
- To execute your trading orders, process deposits and withdrawals, and provide real-time market updates.
- To detect, prevent, and mitigate fraudulent activities, unauthorized system access, or security threats.
- To communicate essential service notifications, system updates, and regulatory disclosures.
3. Data Security & Protection
- We employ enterprise-grade 256-bit SSL encryption across all web traffic and database interactions.
- Client data is stored in isolated, secure server facilities protected by multi-factor authentication and strict physical access controls.
- Regular third-party vulnerability audits and penetration tests are conducted to protect data integrity.
4. Information Sharing & Disclosure
- Starbull Limited does not sell, rent, or trade your personal data to third parties for marketing purposes.
- We may share necessary data with trusted service providers (payment processors, identity verification gateways, liquidity providers) strictly under legal confidentiality agreements.
- We may disclose information if required by applicable Saint Lucia financial authorities, court orders, or law enforcement investigations.
5. Cookies & Tracking Technologies
- We use cookies to maintain your active session, remember UI preferences, and analyze anonymized site traffic metrics.
- You can manage or disable non-essential cookies through your web browser settings at any time without restricting core trading portal access.
6. Your Rights & Retention
- You have the right to request access to the personal information we hold about you and request corrections to inaccurate records.
- Under financial regulatory guidelines, client records and transaction histories are retained for a minimum of 5 years following account closure.
- For data privacy inquiries or subject access requests, contact our Compliance Department at Support@starbull.com.
Privacy Concerns & Inquiries
Have questions about your data?
If you wish to review, update, or request deletion of your personal records, please reach out to our dedicated Data Protection & Compliance Officer.
